Accessibility Services Information
San Diego Convention Center │ Hilton San Diego Bayfront Hotel (Conference Headquarters) │ Hardrock Hotel San Diego │ Hilton Gaslamp │Horton Grand Hotel │Hotel Indigo │ Hotel Solamar │ Omni San Diego │ Residence Inn San Diego Downtown/Gaslamp Quarter │ San Diego Marriott Gaslamp Quarter Hotel │ Sofia Hotel (Student Hotel)│ Transportation │ Mobility Aids │Additional Resources
SAN DIEGO CONVENTION CENTER
San Diego, California 92101
619-525-5000
- Ground Level: Expo, General Sessions, and Registration
- Upper Level: Meeting Rooms
Entrances
AOTA will be using the portion of the San Diego Convention Center that is closest to the Hilton San Diego Bayfront hotel. Access can be gained from street level.
Elevators
There are elevators located throughout the Convention Center that allow access to both levels.
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no auditory signal at each level. The public elevators will accommodate 2 to 3 scooters or wheelchairs.
Signage
Informational and directional signage is located overhead. Signs indicating meeting rooms and restrooms are on the walls adjacent to the doorways and have raised/braille designation. AOTA will provide additional directional signage.
Meeting Rooms
All meeting rooms are wheelchair accessible. The actual arrangement of meeting room seating will be coordinated by AOTA. Doors typically remain open during meetings. All doors have lever handles. There is low-pile carpeting throughout the meeting rooms.
Restrooms
There are no entry doors for restrooms. All sinks have automatic sensors. All restrooms have at least one wheelchair-accessible stall with at least a 60" turning radius..
Telephones & Alarm Systems
There are limited public phones in the Convention Center.
The alarm system in the Convention Center has both auditory and visual components. Convention Center staff will direct attendees in the event of an emergency.
Drinking Fountains
There are numerous drinking fountains throughout the facility, with high–low fountains at all locations.
Service Animals
All service animals must be curbed. There are numerous patches of grass outside of the entranceways.
Parking
Parking is available under the Convention Center. Enter the parking garage on Harbor Drive between First Avenue and Fifth Avenue. Parking is currently $10/day with no in and out privileges. Garage clearance is 98".
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HILTON SAN DIEGO BAYFRONT HOTEL (Conference Headquarters)
1 Park Boulevard
San Diego, California 92101
619-564-3333
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Distance to the San Diego Convention Center: The hotel is across the street from the Convention Center.
Pluses: The Hilton San Diego is the Conference Headquarters hotel. It is close to the San Diego Convention Center and it is a relatively new property.
Minuses: None
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Accessible Guest Rooms
There are 55 guest rooms categorized as accessible at the Hilton San Diego. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in the bathroom
- Closets with raised and lowered clothes bars
- Table lamps with toggle switches
- Raised electrical outlets
- King- and queen-size beds
- Minimized clutter
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in shower rooms
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some of the accessible rooms have adjoining rooms
- Safe deposit box is located in the room
Entrance
The main entrance to the hotel is on Park Boulevard. The doors are sensor activated. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
The hotel lobby is just inside entrance. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Smoking is not permitted in public areas of the hotel.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic controls.
Meeting Rooms
All meeting rooms are wheelchair accessible. The actual arrangement of meeting room seating will be coordinated by AOTA. Doors typically remain open during meetings.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory cue that announces each floor. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
All service animals must be curbed out the front entrance of the hotel.
Parking
Conversion vans can be accommodated on the first level of the garage.
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HARD ROCK HOTEL SAN DIEGO
207 5TH Avenue
San Diego, California 92101
619-764-6442
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Distance from the San Diego Convention Center: Hotel is Across the street from the Convention Center.
Pluses: Close proximity to the Convention Center.
Minuses: Hotel public areas can be dark, which may pose challenges for individuals with low vision.
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Accessible Guest Rooms
Six accessible rooms have been made available at the Hard Rock Hotel. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Decreased pressure to open doors
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Elevated toilets—17" high
- Sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King- and queen-size beds
- Tub benches and shower chairs, upon request
- Roll-in showers rooms
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some accessible rooms have adjoining rooms
- Safety deposit box is located in the room
Entrance
The main entrance to the hotel is on 5th Avenue. There is an automatic door. There is 24-hour coverage from staff to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. The sinks are automatic.
Meeting Rooms
AOTA will not be using the meeting rooms at the Hard Rock Hotel.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory signal at each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The eating area has accessible seating.
Service Animals
Nearest rest area for service animals is 2 blocks away.
Parking
Valet parking only at the Hard Rock Hotel.
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HILTON SAN DIEGO GASLAMP QUARTER
401 K Street
San Diego, California 92101
619-231-4040
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Distance from the San Diego Convention Center: Across the street
Pluses: It is across the street from the San Diego Convention Center.
Minuses: This property was a last-minute addition to the AOTA housing block and no on-site accessibility assessment was completed.
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HORTON GRAND HOTEL
311 Island Avenue
San Diego, California 92101
619-544-1886
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Distance from the San Diego Convention Center: 3- to 4-block walk.
Pluses: Close proximity to the Convention Center.
Minuses: This property was a last-minute addition to the AOTA housing block and no on-site accessibility assessment was completed. In addition, it is an older property. Those attendees with mobility issues may find it problematic.
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HOTEL INDIGO SAN DIEGO GASLAMP QUARTER
509 9TH Avenue
San Diego, California 92101
619-727-4000
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Distance to the San Diego Convention Center: 8 blocks (approximately a 15-minute walk)
Pluses: Newer property. Very modern.
Minuses: Distance from the Convention Center.
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Accessible Guest Rooms
The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Light door pressure
- Lowered iron and ironing board
- Low-pile carpeting in sleeping area and tile in the bathroom
- Lowered temperature control unit
- Raised electrical outlets
- King- and queen-size beds
- Minimized clutter
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in shower rooms
- Decreased pressure to open doors
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
Entrance
The main entrance to the hotel is on 9th Avenue. There is an automatic door. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic controls.
Meeting Rooms
AOTA will not be using meeting rooms at the Hotel Indigo.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no auditory cue that announces each floor. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
All service animals must be curbed 1 block away.
Parking
Conversion vans can be accommodated in the garage.
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HOTEL SOLAMAR
435 6th Avenue
San Diego, California 92101
619-819-9500
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Distance from the San Diego Convention Center: 4 blocks
Pluses: Newer property. Very modern looking.
Minuses: No lift for pool. No automatic doors at entranceway. Sink pipes not wrapped in accessible rooms.
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Accessible Guest Rooms
Five rooms are categorized as accessible at the Hotel Solamar. The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Raised electrical outlets
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Elevated toilets—18" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- King- and queen-size beds
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- All are nonsmoking rooms
- Safes in each room
Entrance
The main entrance to the hotel is on 6th Avenue. There is no automatic door. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
A portion of the registration counter is wheelchair accessible. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Hotel Solamar.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no auditory signal announcing each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The restaurant has accessible seating.
Service Animals
All service animals must be curbed in front of the hotel.
Parking
Valet parking only.
OMNI SAN DIEGO HOTEL
675 L Street
San Diego, California 92101
619-231-6664
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Distance from the San Diego Convention Center: Across the street.
Pluses: Close proximity to the Convention Center.
Minuses: Door pressure is heavy for the accessible guest rooms. The hotel has been asked to lessen the door pressure.
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Accessible Guest Rooms
Seventeen rooms are categorized as accessible at the Omni San Diego Hotel. The following accommodations are available:
- Wide doorways and lever hardware
- Low-pile carpeting in the sleeping area and tile in the bathroom
- Lowered clothes bars
- TDD kits with TDDs and light-activated alarm systems, upon request
- King- and double-size beds
- Minimized clutter
- Elevated toilets—17" high
- Lowered thermostat controls
- Roll-under sinks with lever faucets
- Handheld showers
- Wall-mounted grab bars at toilet, tub, and shower area
- Nonsmoking property
- Safes located in each guest room
- Tub benches and shower chairs, upon request
Entrance
The main entrance is on L Street. There is an automatic door with a graded slope. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
There is a lowered counter at the front desk. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
The restrooms have at least one wheelchair-accessible stall with at least a 60" turning radius. All faucets have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Omni San Diego Hotel.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is an auditory cue that announces each floor. The elevators will accommodate 2 to 3 scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in the restaurant.
Service Animals
All service animals must be curbed outside the front door.
Parking
Valet parking only.
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RESIDENCE INN SAN DIEGO DOWNTOWN/GASLAMP QUARTER
356 6th Avenue
San Diego, California 92101
619-487-1200
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Distance from the San Diego Convention Center: 3 blocks
Pluses: Close proximity to the San Diego Convention Center.
Minuses: This property was a last-minute addition to the AOTA housing block and no on-site accessibility assessment was completed.
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SAN DIEGO MARRIOTT GASLAMP QUARTER HOTEL
660 K Street
San Diego, California 92101
619-696-0234
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Distance to the San Diego Convention Center: 3 blocks
Pluses: Close proximity to the Convention Center.
Minuses: The height of the toilets in the guest rooms is 16".
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Accessible Guest Rooms
The following accommodations are available:
- Wide doorways and lever hardware
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in the bathroom
- Lowered temperature control unit
- Table lamps with toggle switches
- Lowered ironing board and iron
- Raised electrical outlets
- King- and queen-size beds
- Minimized clutter
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet, tub, and shower area
- Handheld showers
- Roll-in shower rooms
- Decreased pressure to open doors
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
- Some of the accessible rooms have adjoining rooms
- Safe deposit box is located in the room
Entrance
The main entrance to the hotel is on K Street. There is a power door. There is 24-hour coverage from bellhops to assist with luggage.
Lobby
Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the guest rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All restroom sinks have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Marriott Gaslamp.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no auditory cue that announces each floor. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
There is accessible seating in all restaurants.
Service Animals
All service animals must be curbed 1 block from the hotel.
Parking
Valet parking only.
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SOFIA HOTEL (Student Hotel)
150 West Broadway
San Diego, California 92101
619-234-9200
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Distance from the San Diego Convention Center: 10 blocks (approximately an 18-minute walk)
Pluses: The least expensive property.
Minuses: The furthest property from the Convention Center.
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Accessible Guest Rooms
The following accommodations are available:
- Wide doorways and lever hardware
- Light door pressure
- High and low peepholes
- Low-pile carpeting in sleeping area and tile in bathroom
- Elevated toilets—19" high
- Roll-under sinks with lever faucets
- Wall-mounted grab bars at toilet and tub areas
- Handheld showers
- Queen-size beds
- Safes in each room
- Each room has a microwave and refrigerator
- Tub benches and shower chairs, upon request
- TDD kits with TDDs and light-activated alarm systems, upon request
- Nonsmoking property
Entrance
The main entrance to the hotel is on West Broadway. There is an automatic door.
Lobby
There is no lowered portion at the registration counter. Floor plans of the hotel layout should be requested at registration check-in if desired because they are not automatically available in the sleeping rooms.
Public Restrooms
All restrooms have one wheelchair-accessible stall with at least a 60" turning radius. All sinks have automatic sensors.
Meeting Rooms
AOTA will not be using meeting rooms at the Sofia Hotel.
Telephones
A TDD is available at the front desk.
Elevators
All elevators are equipped with raised/braille designation at the cabin controls and on the door jambs. There is no auditory signal announcing each level. The elevators will accommodate two scooters or wheelchairs.
Restaurant/Bar Facilities
The dining area has accessible seating.
Service Animals
All service animals must be curbed outside the front entrance.
Parking
Valet parking only.
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AOTA Conference hotels are situated approximately 3 miles from the San Diego International Airport (SAN).
Passengers with accessibility needs:
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Scootaround provides a simple, convenient electric scooter and wheelchair rentals.
Your mobility device can be reserved in advance and will be delivered to your hotel in San Diego. Daily and weekly rates are available. Operators are available 24 hours per day, 7 days per week at 888-441-7575.
Local scooter rental options include:
- San Diego Mobility Center
Phone: 619-477-8182; Toll Free: 858-452-6868
- Eric's Medical Supply
Phone: 619-427-2525
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Please visit the Information & Hospitality booth in the Registration area of the San Diego Convention Center for additional information (Ground Level). A listing of accessible restaurants will be available on site.
All General Sessions will be real-time captioned.
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