Transportation*
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Members pay $0 (unlimited trip/year) and 75 mile limit applies for each one-way trip
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Therapeutic Massage*
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$0 per visit (5 visits per year- Therapeutic Massage)
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Health Club Membership
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SCAN members qualify for a membership at a participating fitness club or studio.
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Over the Counter (OTC Products)
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Members are covered up to $175 per quarter for over-the-counter products listed in the SCAN mail order catalog.
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Fitbit Fitness Tracker with Fitbit Care
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Members receive a Fitbit activity tracker and have access to the Fitbit Care platform which includes a variety of workout, health management tips, and exercise/wellness community groups.
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Brain Fitness
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Members have access to BrainHQ which serves as a virtual program designed to engage various executive functioning skills and brain exercises that are critical throughout one’s lifespan
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SCAN Returning to Home *
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Program designed to assist with personal care services following a recent discharge from a hospital or SNF. The service must be requested within 7 days of being discharged and includes the following services.
- Personal in-home care to assist with ADLs/IADLs, and care giver relief
- Telephonic care coordination to assist with scheduling follow up appointments/coordinating in home services
- Home-delivered meals: members are eligible to receive up to 4 weeks of meals delivered directly to their home
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SCAN Home Advantage
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Members who have experienced a recent fall or illness which has impacted their ability to perform their ADLs can request an annual in-home assessment.
An occupational therapist will administer the initial in-home assessment to identify risk factors for falls/injury and provide recommendations to maintain safety and independence in the home.
SCAN Care Navigators also administer a follow-up visit to complete activities including:
- Assist members with implementing the provided recommendations
- Educate members to promote understanding and adherence to their plan to treat/manage existing health conditions
- Guide and support members to live safely and independently in their home
- Refer and connect members to additional resources available within the community
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Personal Emergency Response System
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Qualifying members have access to an electronic home unit or neck pendant
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SCAN Respite Care Services *
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Members with a debilitating health condition and access to a full-time unpaid caretaker may utilize this benefit. Individuals who qualify may receive up to 40 hours of respite care to be delivered in the SCAN member’s home where primary caregiving occurs.
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SCAN Community Supports*
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SCAN members at risk for being unhoused or are currently unhoused
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Included LGBTQ+ Health
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Members have access to meet the unique needs of the LGBTQ+ Community including access to concierge care coordinators who ensure members can acquire affirming care, lifestyle support, peer groups, various community resources, and advocacy.
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SCAN Learning Communities
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Program provides online and in person health education courses and groups to support physical, mental, and emotional well being. Examples of courses/groups include diabetes management, pain management, exercise, and various leisure activities.
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Incontinence and hygiene supplies*
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Qualifying members can receive various incontinence supplies such as briefs, diapers, underpants, undergarments, liners, and pads.
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Healthtech
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Members have access to a technology support line and offer education and training on how to use a computer, tablet/smartphone to ensure access to health care and health related information. These services can be accessed and utilized online, over the phone, or within a member’s home
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Care Management
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Members have access to a team of health professionals who are equipped to support the management of member health conditions. This team also consists of a care manager who collaborates with other providers and develops a specialized plan to coordinate care needs including transportation, DME, and home health care.
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Solutions for Caregivers*
- Home-delivered meals
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Members can receive meals delivered to their homes to support the management of their chronic condition(s). To qualify for this benefit members must have one or more of the following conditions: cancer, ESRD, diabetes, cardiovascular disorders, congestive heart failure, dementia, Parkinson’s Disease, or a condition that requires the member to remain at home for a period of time
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Solutions for Caregivers*
- Caregiver training
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Training classes are available for both caregivers and unpaid caregivers of SCAN members, offering information, skills, and support in a convenient 4-week series held multiple times annually.
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SCAN Personal Assistance Line (PAL)
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The SCAN PAL unit consists of trained employees familiar with Medicare and Medi-Cal (Medicaid), known as SCAN PALs, who assist with benefits, medications, specialist referrals, and other Medi-Cal (Medicaid) inquiries or concerns
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Non-Medical Transportation *
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Eligible members with specified chronic conditions may receive routine transportation to non-medical destinations. These conditions include cancer, cardiovascular disorders, chronic heart failure, dementia, diabetes, end-stage renal disease, and neurological disorders.
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